Client Services Representative
Commack Veterinary Center Commack Veterinary Center Commack, NY Commack, NY Full-time Full-time $18 - $20 an hour $18 - $20 an hour 3 days ago 3 days ago 3 days ago Commack Veterinary Center is looking for an experienced Client Services Representative to join its growing practice and become an integral part of its family-oriented team.
We are a compassionate group that provides the highest level of veterinary care.
We constantly strive to provide the most relevant information and dedication to our clients.
Our daily goal is to educate our clients allowing us to bridge the gap between owners and their pets.
We are seeking a compassionate animal lover that can multitask while maintaining patience and empathy for our patients and clients.
The Client Services Representative is responsible for answering multi-line phones; responding to inquiries from our clients regarding products and services and non-medical pet care (i.
e.
, heartworm prevention, housebreaking, and flea and tick control); facilitating examinations; scheduling appointments and confirming appointments; maintaining and managing medical records, reports and correspondence for new and existing clients and patients; presenting and explaining fees, including processing payments, and Hospital maintenance to ensure that the Hospital is neat and clean at all times.
The ideal candidate is a detail-oriented team player who will be the first point of contact for our clients and patients when they come to our Hospital.
You will be responsible for greeting them in person or on the phone in a polite and well-spoken manner.
You will also provide general clerical support and be assigned other administrative duties as required.
Salary commensurate with experience.
Please ask for Kimberly Berliner.
Job Type:
Full-time/Part-Time Qualifications Bachelor's Degree or Associate Degree and 1-2 years relevant work experience in a veterinary hospital/clinic or office setting.
Ability to maintain a positive attitude.
Eager to learn, while being able to take initiative.
Excellent communication skills in order to effectively communicate with clients, vendors, employees, and management.
Ability to prioritize and multitask.
Strong attention to detail.
Reliability and punctuality is expected.
Benefit Conditions:
Waiting period may apply COVID-19 Precaution(s):
Sanitizing, disinfecting, or cleaning procedures in place Job Duties:
Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used:
Email Phone In person Hours per week:
10-19 20-29 30-39 Typical end time:
5PM Work Remotely No Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Weekends as needed Education:
Bachelor's (Preferred)
Experience:
Customer Service:
1 year (Preferred) veterinary office:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are a compassionate group that provides the highest level of veterinary care.
We constantly strive to provide the most relevant information and dedication to our clients.
Our daily goal is to educate our clients allowing us to bridge the gap between owners and their pets.
We are seeking a compassionate animal lover that can multitask while maintaining patience and empathy for our patients and clients.
The Client Services Representative is responsible for answering multi-line phones; responding to inquiries from our clients regarding products and services and non-medical pet care (i.
e.
, heartworm prevention, housebreaking, and flea and tick control); facilitating examinations; scheduling appointments and confirming appointments; maintaining and managing medical records, reports and correspondence for new and existing clients and patients; presenting and explaining fees, including processing payments, and Hospital maintenance to ensure that the Hospital is neat and clean at all times.
The ideal candidate is a detail-oriented team player who will be the first point of contact for our clients and patients when they come to our Hospital.
You will be responsible for greeting them in person or on the phone in a polite and well-spoken manner.
You will also provide general clerical support and be assigned other administrative duties as required.
Salary commensurate with experience.
Please ask for Kimberly Berliner.
Job Type:
Full-time/Part-Time Qualifications Bachelor's Degree or Associate Degree and 1-2 years relevant work experience in a veterinary hospital/clinic or office setting.
Ability to maintain a positive attitude.
Eager to learn, while being able to take initiative.
Excellent communication skills in order to effectively communicate with clients, vendors, employees, and management.
Ability to prioritize and multitask.
Strong attention to detail.
Reliability and punctuality is expected.
Benefit Conditions:
Waiting period may apply COVID-19 Precaution(s):
Sanitizing, disinfecting, or cleaning procedures in place Job Duties:
Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used:
Email Phone In person Hours per week:
10-19 20-29 30-39 Typical end time:
5PM Work Remotely No Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Weekends as needed Education:
Bachelor's (Preferred)
Experience:
Customer Service:
1 year (Preferred) veterinary office:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
